Terms & Conditions - SINDIBAD AUTO BODY SHOP

Effective Date: [September 28, 2026]

These Terms and Conditions (“Terms”) govern your use of sindibadbody.shop (the “Website”) and the collision repair, paint, dent and related services provided by Sindibad Auto Sale LLC d/b/a Sindibad Auto Collision Dallas (“Sindibad,” “we,” “us,” or “our”), located at 7920 Mansfield Hwy, Kennedale, Texas 76060. By using the Website, requesting an estimate, or leaving a vehicle with us, you agree to these Terms. If you do not agree, please do not use the Website or our services.

1. How These Terms Relate to Your Repair Documents

Before we begin any repair, you will be asked to sign a Vehicle Repair Work Authorization (the “Repair Authorization”). The Repair Authorization, together with any written estimate, supplement, invoice, or warranty we give you, contains the specific terms for your repair. If anything in these Terms conflicts with a document you sign for a specific repair, the signed document controls for that repair.

2. Estimates

Free estimates. Estimates are free unless we tell you otherwise in advance (for example, when disassembly or a diagnostic scan is needed to see the damage).
Online and photo estimates are preliminary. Any price, range, or opinion given through the Website, text message, email, phone, or from photos is a non-binding preliminary figure. A written estimate can only be finalized after an in-person inspection.
Hidden damage and supplements. Collision damage is often hidden behind panels, bumpers, and structural components. If we find additional damage after teardown, we will prepare a supplement and obtain your approval (or your insurer’s, where applicable) before performing the additional work, except as your Repair Authorization otherwise allows.
Parts prices. Parts pricing and availability are set by suppliers and may change between the estimate and the order date.

3. Insurance Claims

Your right to choose. Under Texas law, your insurance company may not require you to use a particular repair shop. You have the right to choose where your vehicle is repaired.
Your policy is between you and your insurer. We are not a party to your insurance policy and cannot guarantee what your insurer will approve or pay. Coverage decisions are made by your insurance company.
Communicating on your behalf. By requesting insurance-related repairs, you authorize us to communicate with your insurer, its adjusters, and any third-party claimant’s insurer about your claim, your vehicle, and the repair, and to share photos, estimates, and repair records for that purpose.
What you are responsible for. You are responsible for your deductible, any betterment or depreciation charges, any amounts your insurer does not pay, and any work you request that is outside the scope of the claim. We will work in good faith to resolve payment disputes with your insurer, but unpaid balances remain your responsibility.

4. Parts

Repairs may use original equipment manufacturer (OEM) parts, aftermarket (non-OEM) parts, or used/recycled parts, depending on availability, your preference, and your insurer’s estimate. Your estimate will identify the type of parts to be used. If you want OEM parts that your insurer will not pay for, you may be responsible for the price difference. Replaced parts become our property and may be discarded unless you ask to keep them before the repair begins (parts subject to a core charge or warranty return may not be available).

5. Repair Timeframes

Any completion date we give you is an estimate, not a guarantee. Repair times can change because of parts backorders, supplement approvals, insurer delays, additional damage, sublet work (such as alignment or ADAS calibration), and weather. We are not responsible for delays outside our reasonable control, including rental car or transportation costs caused by those delays.

6. Your Vehicle While in Our Care

Road tests. You authorize our staff to operate your vehicle on public roads for road testing, sublet work, and inspection purposes.
Personal property. Please remove all valuables and personal belongings before drop-off. We are not responsible for loss of or damage to personal property left in the vehicle, including electronics, cash, documents, child seats, and aftermarket accessories not listed on the Repair Authorization.
Photographs. We photograph vehicles to document damage, repairs, and insurance claims. We may also use before-and-after photos of repairs on our Website and social media, with license plates and personal information removed or obscured. If you do not want your vehicle’s photos used for marketing, tell us in writing and we will honor your request.
Pre-existing conditions. We are not responsible for pre-existing mechanical, electrical, or cosmetic conditions unrelated to the repair, or for failure of old, worn, or previously damaged components that we handle in the ordinary course of the repair.

7. Payment, Pickup, Storage, and Liens

Payment due at pickup. All amounts you owe, including your deductible and any customer-pay portion, are due in full before the vehicle is released, unless otherwise agreed in writing.
Pickup. We will notify you when your vehicle is ready. Please pick it up within the time stated in your Repair Authorization.
Storage charges. Vehicles not picked up within that time, and vehicles held after an estimate is declined or a total-loss determination is made, are subject to the storage charges stated in your Repair Authorization, as permitted by Texas law.
Possessory lien. Under Chapter 70 of the Texas Property Code, we have a lien on and may retain possession of your vehicle until the amounts due for repairs and storage are paid.
Abandoned vehicles. Vehicles left unclaimed may be treated as abandoned and handled as permitted under Texas law, including the Texas Transportation Code and Texas Property Code, after required notices are given.
Returned payments. Returned checks and reversed or disputed card payments for completed work may be subject to fees permitted by law and to collection.

8. Warranty

Our workmanship warranty is described in the written warranty provided with your final invoice, and those written terms control. [Sindibad warrants its workmanship and paint for as long as you own the vehicle.] Parts are covered only by the manufacturer’s or supplier’s warranty, which we will pass through to you where available. Warranties do not cover damage from later accidents, abuse, neglect, normal wear, environmental damage (such as hail, tree sap, bird droppings, or chemical exposure), improper care, or repairs or alterations performed by anyone other than Sindibad. To make a warranty claim, contact us and bring the vehicle to our shop for inspection.

9. Sindibad Auto Collision Dallas SMS Text Messaging Terms & Conditions

9.1 SMS Program Name and Description

Sindibad Auto Collision Dallas SMS Program

By voluntarily opting in to the Sindibad Auto Collision Dallas SMS Program, you agree to receive text messages from Sindibad Auto Collision Dallas at the mobile number you provide.

Depending on the type of consent you provide, messages may include:

Service-related communications, such as responses to estimate requests, repair-status updates, appointment reminders, insurance-claim updates, vehicle-ready notifications, and other communications related to services you request.
Marketing and promotional communications, such as special offers, discounts, seasonal promotions, and information about Sindibad Auto Collision Dallas services.

Marketing SMS consent is optional and is not a condition of purchasing any goods or services. Marketing and service-related SMS consent may be collected separately.

Message frequency varies based on your interactions with Sindibad Auto Collision Dallas and the type of messages for which you have provided consent.

9.2 Opt-Out Instructions

You can cancel SMS messages at any time by replying STOP to any message from Sindibad Auto Collision Dallas.

After you send STOP, you will receive a confirmation message confirming that you have been unsubscribed. After that, you will no longer receive SMS messages from the applicable messaging program unless you subsequently opt in again.

9.3 Rejoining Instructions

If you previously opted out and would like to receive SMS messages again, you may rejoin by completing the same SMS opt-in process through which you originally subscribed. Once you provide consent again, SMS messages will resume in accordance with the type of communication for which you opted in.

9.4 Help and Customer Support

For assistance with the SMS program, reply HELP to any message or contact us directly at:

Email: SindibadAutoCollision@gmail.com
Phone: (973) 873-5050

9.5 Message and Data Rates

Message and data rates may apply. Message frequency varies. Please contact your wireless provider if you have questions about your mobile service plan or data rates.

9.6 Carrier Liability

Carriers are not liable for delayed or undelivered messages.

9.7 Privacy and SMS Consent Information

Your privacy is important to us. Please review our Privacy Policy for information about how we collect, use, and protect your personal information.

We do not sell or share your mobile phone number or SMS opt-in/consent information with third parties or affiliates for their own marketing or promotional purposes.

9.8 Compliance with Industry Standards

Sindibad Auto Collision Dallas is committed to maintaining its SMS messaging program in accordance with applicable messaging-industry requirements and standards, including applicable carrier and messaging-provider requirements. We only send SMS messages to recipients who have provided the applicable consent required for the messages being sent.

9.9 Legal Compliance

Your participation in the SMS program is subject to applicable federal, state, and local laws and regulations. Sindibad Auto Collision Dallas reserves the right to modify, suspend, or discontinue the SMS program where necessary to comply with applicable legal or regulatory requirements.

9.10 Consent Is Not a Condition of Purchase

Providing consent to receive marketing SMS messages is completely voluntary and is not required to purchase goods or services from Sindibad Auto Collision Dallas.

By opting in to SMS messages, you acknowledge that you have read and understood these SMS Terms & Conditions and agree to receive the applicable text messages described above.

10. Use of the Website

Informational only. Content on the Website, including blog posts about insurance claims and repairs, is general information, not legal, insurance, or financial advice. Promotions, pricing, and service descriptions may change without notice.
Accurate information. You agree to provide accurate information when submitting forms, photos, or requests.
Prohibited uses. You may not use the Website to submit false or spam requests, upload unlawful or harmful content, interfere with the Website’s operation, attempt unauthorized access, or scrape or copy content for commercial use.
Intellectual property. The Website’s content, logos, photos, and design belong to Sindibad or its licensors and may not be copied or reused without our written permission.
Content you submit. By submitting photos, reviews, or other content, you grant us a non-exclusive, royalty-free license to use it to respond to your request and operate our business. Please do not submit anything you do not have the right to share.
Third-party links and services. The Website may link to or embed third-party sites and services (such as maps, review platforms, social media, and translation tools). We are not responsible for their content or practices.

11. Disclaimers

The Website is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties concerning the Website, including warranties of merchantability, fitness for a particular purpose, and non-infringement, and we do not guarantee that the Website will be uninterrupted, error-free, or free of harmful components. This section does not limit any written warranty we provide for repair work or any right you have that cannot be waived under Texas law.

12. Limitation of Liability

To the fullest extent permitted by law, Sindibad will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of use of your vehicle, rental or transportation costs, lost wages, or lost profits, arising from your use of the Website or our services. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for our gross negligence or willful misconduct, or waives any rights you have under the Texas Deceptive Trade Practices–Consumer Protection Act.

13. Indemnification

You agree to indemnify and hold harmless Sindibad and its owners, employees, and agents from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your misuse of the Website, content you submit, or your violation of these Terms.

14. Governing Law and Venue

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law rules. Any dispute arising from these Terms, the Website, or our services will be brought in the state courts located in Tarrant County, Texas, or, where eligible, in the appropriate justice court, and you consent to the jurisdiction of those courts.

15. Changes, Severability, and Entire Agreement

We may update these Terms from time to time by posting a revised version on this page with a new Effective Date. Changes apply to Website use and services begun after the posting date; they do not change the terms of a Repair Authorization you have already signed. If any provision of these Terms is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy and any documents you sign for a specific repair, are the entire agreement between you and Sindibad on these subjects. Our failure to enforce any provision is not a waiver of it.

16. Contact Us

Sindibad Auto Collision Dallas
7920 Mansfield Hwy, Kennedale, TX 76060
Phone: (973) 873-5050
Email: SindibadAutoCollision@gmail.com
Website: sindibadbody.shop